Do you offer free shipping?
Yes! We offer free UK shipping on all orders.
How will my order be sent?
All orders will be posted using Royal Mail's 1st class ‘signed for’ postal service.
How long will my order take to arrive?
Becasue all bracelets are handmade, we aim to dispatch all orders within 24-48 hours hours, and Royal Mail 1st class signed for service estimates 1-3 days for delivery. You will receive an email from us once your order has been dispatched, or you can log in to your account on our website to check your order status. If you have any questions relating to your order, please email us at email@example.com
How will my order be packaged?
Your friendship bead bracelet will be placed inside a soft fabric pouch, inside a black ‘lift lid’ gift box. A printed paper band will wrap the box to keep it securely closed, and the gift box will be wrapped inside pink tissue paper and secured with a sticker. This is then placed inside a white cardboard postal mailing box and posted to you.
Do you deliver to countries outside of UK?
No. Unfortunately, at the moment, we can only accept orders and ship to customers in UK.
Do you offer free local delivery?
Yes! If you live within 3 miles of Shipston on Stour, we will deliver your order within 24 hours. Simply select ‘Free local delivery’ at checkout. If you have any specific delivery instructions, please email us at firstname.lastname@example.org with your order reference number and a contact telephone number in case of queries.
If you have any questions relating to any aspect of your order, please email us at email@example.com